The 2020 Subaru Love Promise Customer and Community Commitment Award

We've been nationally recognized for our dedication to our customers, our community, and the Subaru Love Promise.

We're honored to receive the 2020 Subaru Love Promise Customer and Community Commitment Award. This award nationally recognizes elite Subaru retailers who provide an exceptional customer experience at every interaction with Subaru. These retailers have also demonstrated an outstanding commitment to supporting passions and causes in their local communities in important areas such as the environment, community, health, education, and pets.

The 2020 Subaru Love Promise Customer and Community Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Pets

Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated over $28 million to the ASPCA and through Subaru Loves Pets has helped support the rescue, transport, adoption and well-being of over 230,000 animals across the country. 

Environment

Loving the environment means more than loving the great outdoors. It means working to preserve it.

Since 2018, Subaru has partnered with TerraCycle.  Participating Subaru retailers collect hard-to-recycle trash that was headed to local landfills. We collect approximately 2 tons of this hard-to-recycle trash monthly, which will be converted to furnishings and other usable items and donated locally.

Education

It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Since 2015 Subaru, in partnership with the American Association for the Advancement Science, donated over 277,600 award-winning science books.  In addition, through our partnerships with Staples and Adoptaclassroom.org we supported teachers and students with donations of S400,000 in gift cards and school supplies. 

Community

In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

In 2020, Subaru and its retailers made a donation to Feeding America to provide 50 million meals to help feed people in need during the COVID-19 crisis,* making meals available at 199 local food banks across the country.
*$1 helps provide at least 10 meals secured by Feeding America on behalf of local member food banks. 

Health

We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Since 2016, Subaru and its retailers have partnered with the Leukemia & Lymphoma Society (LLS) to donate over 167,000 blankets and 21,500 arts & crafts kits and reached nearly 150,000 patients in more than 780 hospitals nationwide. 

How is O'Steen Subaru of Valdosta dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

B.A.R.C Humane Society,
Lowndes Education Improvement Foundation , Annettee Howell Turner Center for the Arts , Boy Scouts of America
Miracle League of Valdosta, The Community Foundation of South Georgia, Special Olympics Georgia, Boys and Girl Club Valdosta, Second Harvest
EasterSeals, Horizons Community Solutions
 Subaru Love Promise Heart
The Subaru Love Promise - Community Commitment View Our Love Promise Pledge
The Subaru Love Promise - Community Commitment
The Subaru Love Promise - Customer Commitment

Love Promise Stories from O'Steen Subaru of Valdosta

Subaru and O'Steen Subaru of Valdosta believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

1st Annual Buddy Walk  –  Amanda M

The Down Syndrome Association of South Georgia recently sponsored the 1st Annual Buddy Walk to raise awareness of Down Syndrome. Due to the unfortunate circumstances of COVID19, the Buddy Walk had to be a Virtual Buddy Walk. O'Steen Subaru of Valdosta became a top Gold Sponsor for this event and joined the team of a local 8-year-old girl with Down Syndrome. All proceeds raised in this event go to support our local Down Syndrome Association. It was an honor to partner with O'Steen's to make this event a success! The week prior to the event, they offered a portion of their parking lot so Committee Members could disperse the TShirts to other sponsors. O'Steen's Subaru of Valdosta went above and beyond to support this event and the organization. O'Steen's, you are truly a blessing to our community and we thank you very much! From, Lana's Bananas Team The Mason Family Buddy Walk Committee Members & Down Syndrome Association of South Georgia


Boy Scout Council Raises Funds To Build Leaders  –  Sam M

On Thursday, January 30, 2020, The South Georgia Council of the Boy Scouts of America held their annual "Building Leaders Dinner" to raise the necessary funds to continue programs and services for their youth and leaders. The main attraction was the reality star and author, Terry L. Fossum. Terry spoke about his experience on the survival reality show, Kicking and Screaming. Terry's team won and he owed it to the skills he learned while being a Boy Scout. Terry also spoke about his brother who failed 6 times to become an astronaut. He told the crowd of over 300 that his brother never gave up because that is what he was taught as a Boy Scout. On his brother's 7th attempt, he made it. Never give up on your dreams is what Terry expounded on throughout the evening. Without the dedication from O'Steen Subaru of Valdosta to their community, this event would have not been successful. For the 3rd consecutive year, O'Steen Subaru served as our corporate sponsor for the Building Leaders Dinner. They have proven to have a desire to develop our future leaders by their commitment to this event and the many other youth organizations they support.


Special Olympics Georgia's 2019 State Fall Games  –  MeredithElizabeth C

Special Olympics Georgia had its 2019 State Fall Games for the first time in Valdosta, Georgia on October 11-13. During our first year in Valdosta, over 2,477 athletes, coaches, and unified partners were able to take part in team and individual competitions throughout the weekend and participate in Bocce, Golf, Golf Skills, Softball, and Softball Skills. Through competitions like the State Fall Games, the athletes are able to show off their abilities rather than their disabilities. The feelings of joy and acceptance stemming from this experience become memories that each athlete can take with them and cherish for a lifetime. As such, we are appreciative for your belief in our mission and investment in the athletes. Special Olympics Georgia is a non-profit sports organization that serves individuals with intellectual disabilities so they can show their skills in abilities in 26 different sports in competitions year-round. Special Olympics Georgia was proud to partner with O'Steen Subaru of Valdosta as the Presenting Sponsor for the 2019 Fall Games. As part of this wonderful event athlete enjoyed being able to associate with many members of the O’Steen Subaru Valdosta team as they volunteered throughout the weekend. The O’Steen Subaru Valdosta team helped by keeping score and handing out metals at many events and all the athletes truly enjoyed it. We truly appreciate their support for our organization and athletes. We look forward to this partnership in the future. Thank you so much!


Subaru and LLS Support Cancer Patients  –  Sydney T

On June 25, 2019, The Leukemia & Lymphoma Society - Georgia Chapter and O’Steen Subaru of Valdosta had the pleasure of delivering 80 blankets to the Pearlman Cancer Center as part of the Subaru Loves to Care program. Chip and Megan O’Steen, Jason Archer, and the staff of O’Steen Subaru of Valdosta delivered these comforting gifts along with personalized messages of hope written by the customers and staff of O’Steen Subaru of Valdosta.This incredible act of generosity was warmly received by the Pearlman Cancer Center staff who were thrilled to distribute these comforting gifts to their patients. It was truly amazing to see how many staff were able to come down to receive the donation and take a picture with the O’Steen Subaru Team. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Valdosta, Georgia community. Many thanks to everyone at O’Steen Subaru of Valdosta and the Pearlman Cancer Center, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.


O'Steen Subaru - Title Sponsor of Valwood Auction  –  Joanna N

O’Steen Subaru of Valdosta once again graciously agreed to be the title sponsor of Valwood’s Spring Auction. The Valwood Spring Auction was held on Saturday, March 9th on Valwood’s campus. Guests gathered in the “Emerald City” to bid on silent and live auction items while enjoying a delicious dinner and live entertainment. All proceeds raised were used to further enhance the learning environment at Valwood. Valwood School is an independent college preparatory school located in Hahira, Georgia and serving Pre-Kindergarten through High School students from all over the Southeast. On behalf of the Valwood Parents Association, I would like to thank O’Steen Subaru of Valdosta for their continuous and generous support of our school. They have been the title sponsor of Valwood’s Spring Auction for consecutive years and we are sincerely grateful for their support.


Valdosta Junior Service League  –  Bonnie S

O’Steen Subaru was the title sponsor for the Valdosta Junior Service League’s Merry Marketplace event. The Valdosta Junior Service League (VJSL) is an organization of more than one hundred women who are dedicated to promoting volunteerism, developing the potential of women, and improving the community through the interaction of organizations in Valdosta that are in need of service. Through their generosity as a sponsor, O’Steen Subaru helped the VJSL raise thousands of dollars at the event to go back to the Valdosta community through organizations that we support such as House of Hope, The Haven, Habitat for Humanity, Children’s Advocacy Center, and many more! Their continued support of the VJSL and other Valdosta organizations shows they are much more than a car dealership; they truly care about this community and the people in it!!


Quintessential Customer Care  –  Bernard G

In early November while on route to Florida for our first Snowbird road trip from Ontario, Canada we encountered a traveler’s nightmare as disheartening signs of car trouble became alight in our Outback’s dashboard just as we hit traffic hour in Atlanta. It was late Sunday and no dealerships were open in the area. We managed to find O’Steen Subaru online, called the service manager while continuing to white-knuckle our way to our hotel in Warner Robbins. Early Monday morning we left the hotel at 7:30 to drive to O’Steen’s in Valdosta, Georgia, even though we didn’t have an appointment. Shortly thereafter we got a call from Ben Wilson, the parts & service director. He got our anxiety-filled call from the day before and immediately reached out to calm us down and give directions to the dealership first thing that morning. Upon arrival, Ben took control and explained what they would do. In the mean Charley LaMontagne made us feel like we were with family as she gave our pup a bowl of water and a Subaru plush toy. She also hovered around us offering water and coffee while we waited. After a couple of hours, Ben and Barry, the service technician, took the time to explain the situation to me and what they did to address it. It was like talking to friends who genuinely cared about us. We left the dealership a lot calmer than we had arrived thanks to the O’Steen Subaru service team. But that’s not the end of this indoctrination to our first road trip. On Tuesday, Ben called us in Florida to make sure that all was in order and that we had arrived safely. The service that we experienced at O’Steen Subaru under Ben’s leadership is unprecedented in my experience as a consumer and retired executive in world-class service-oriented companies and know excellence when I see it. We are eternally grateful to Ben and everyone at O’Steen’s. Thank you.


Subaru Delivers Warmth and Hope to Cancer Patients  –  Audrey S

O'Steen Subaru of Valdosta has a heartwarming realtion to cancer. Jason Archer from Subaru shared that every member of their team has been touched by cancer so getting involved through the Loves to Care Program is very important to them. They were so elated to partner with The Leukemia & Lymphoma Society (LLS) to help bring hope and warmth to cancer patients. Chip O’Steen, the general manager, has a father who was recently diagnosed with cancer and underwent surgery and is now doing well. Chip O’ Steen went above and beyond, not only supporting the Pearlman Cancer Center of Valdosta with the blankets and craft kits, but also providing a luncheon for the staff. The Subaru representatives of O’Steen Subaru of Valdosta were able to personally give the blankets to patients who were at the center for treatment. Local news stations, The Valdosta Daily News and WTVM, covered the blanket delivery. The patients truly felt a personal touch with the blanket delivery and a connection with Subaru that they will never forget. Thank you to Subaru and The Leukemia & Lymphoma Society for the 3rd consecutive year to help patients in need through the Loves to Care program.


Special Olympics Georgia's Toast to Titletown  –  Liz S

Special Olympics Georgia hosted its 9th Annual Toast to Titletown on Saturday, September 16th, 2017. It was held at The Patterson in downtown Valdosta GA. Guests enjoyed a great silent auction, food and drinks, live music, and speeches by local Special Olympics athletes. All benefits went to Special Olympics Georgia and the athletes we serve, including 605 in Lowndes County and 27,115 in the state of Georgia. Special Olympics Georgia is a non-profit sports organization that serves individuals with intellectual disabilities so they can show their skills in abilities in 25 different sports in competitions year round. In 2017, Special Olympics Georgia was proud to partner with O'Steen Subaru of Valdosta as the Touchdown Sponsor for Toast to Titletown. We truly appreciate their support for our organization and athletes. We look forward to this partnership in years to come. Thank you so much!


Subaru Loves To Care For Cancer Patients  –  Chantal R

O’Steen Subaru and The Leukemia & Lymphoma Society – Atlanta Chapter partnered to bring Subaru blankets and care-kits to the Pearlman Cancer Center in Valdosta, GA. While we were not able to directly meet patients, the awesome chemotherapy nurse team at Pearlman was present. Jason Archer and Chip O’Steen from O’Steen Subaru of Valdosta joined us for the delivery. O’Steen Subaru chose the Pearlman Cancer Center to support and remarked that Subaru Cares provided them with a wonderful opportunity to help cancer patients in their community. We thank Subaru for this amazing opportunity!


Subaru Loves To Care For Cancer Patients  –  Chantal R

O’Steen Subaru and The Leukemia & Lymphoma Society – Atlanta Chapter partnered to bring Subaru blankets and care-kits to the Pearlman Cancer Center in Valdosta, GA. While we were not able to directly meet patients, the awesome chemotherapy nurse team at Pearlman was present. Jason Archer and Chip O’Steen from O’Steen Subaru joined us for the delivery, and while he is not personally connected with the cancer center itself, Chip remarked that Subaru Cares provided them with a wonderful opportunity to help cancer patients in their community. We thank Subaru for this amazing opportunity!


O'Steen Subaru Supports James Eunice Charity Fund  –  John E

O'Steen Subaru supported the James Eunice Charity Fund through the Subaru Share the Love Campaign, and donated over $3800 to the foundation. In addition to the donation, O'Steen provided additional publicity for the foundation throughout the campaign which helped raise awareness of the foundation. O'Steen's also helped support the foundation's fundraising event at Sam's Club in February of this year. At the Share the Love check presentation, they also presented three items to be included for the TCT7 Swim Silent Auction event. Their support through the campaign and continued support for the foundation helped enable the foundation to present 85 $500 scholarships to graduating seniors from 19 schools for the class of 2017. Chip and Megan O'Steen, Jason Archer, and the entire O'Steen team have been a blessing to the foundation, and especially to us as James' parents, as they help us to continue to share James' life and legacy of faith and love.


O'Steen Subaru Fights Cancer in South Georgia!  –  Diane F

Cancer scares everyone, and especially the people of South Georgia where the cancer rates are extraordinary and the suffering is great. But O'Steen Subaru of Valdosta is making a difference by joining the fight against cancer in our region! O'Steen Subaru was a major sponsor of the 2016 "Night for Hope", the annual fundraiser for the Cancer Coalition of South Georgia. The Cancer Coalition - a local nonprofit - provides health navigators, primary care and cancer screenings, helping men and women who otherwise would not receive the care they desperately need. The Coalition also serves the community with vital education and outreach, tobacco control, research to reduce cancer risks, and support for patients and survivors. With such tremendous need, the Cancer Coalition simply could not do its critical work without the involvement of local businesses. O'Steen Subaru of Valdosta, Georgia is a role model for not only becoming "involved", but more than that, for being a leader in improving the community. Their strong support benefits their employees, their customers, and everyone that lives and works here. Most people go through their entire lives never being able to say that they saved someone else's life, but Chip O’Steen and Jason Archer and their team can be assured that their support has not only improved, but actually saved, HUNDREDS of lives. Highlight and right click the following link to see our team in action: https://vimeo.com/162535015/c8a3e63514.


LPE PTO 2015 Fall Festival  –  LPE P

Lake Park Elementary PTO spends a bunch of time throughout the year putting on different fundraising events or doing catalogue fundraisers to benefit the students at LPE. The PTO Board and members are volunteers who put 100% of the funds raised into the school by purchasing new and fun education tools. Our Main Event is our annual Fall Festival. This is the biggest and most lucrative fundraiser the LPE PTO puts on each year. This year, O'Steen Subaru of Valdosta sponsored one of our booths, Drive for $5. This is a very unique booth! O'Steen Subaru of Valdosta brought out 2 cars from their lot and allowed any licensed driver with a Valid Driver's License to test drive one of the cars they brought around our track. For every driver that test drove a car, they donated $5 to our school. We can't thank them enough for their involvement with our school and the children's education! What an amazing group of folks we have here in our community! Thank you O'Steen Subaru of Valdosta!


Second Annual BARC Ball a huge sucess  –  Anne A

BARC Humane Society, a non-profit animal rescue organization, held its Second Annual BARC Ball Saturday, October 3, 2015 in the Valdosta State University Ballroom. It was a huge success for the animals, raising over triple the proceeds of our inaugural event. BARC sends a huge thank you to O'Steen Subaru for their generous platinum level sponsorship. O'Steen also provided courtesy transportation to and from the VSU parking garage to the Student Union, which greatly aided the elderly, handicapped and high heeled guests. BARC sends a huge thank you to all who attended, sponsored and donated items for our event and look forward to many more years of a successful partnership.