The 2019 Subaru Love Promise Customer Commitment Award

We've been nationally recognized for our dedication to our customers and the Subaru Love Promise.

We're honored to receive the 2019 Subaru Love Promise Customer Commitment Award. This award nationally recognizes Subaru retailers who demonstrate excellence in all areas of customer-focused performance. It highlights exceptional customer service that builds lifelong relationships with Subaru owners.

The 2019 Subaru Love Promise Customer Commitment Award

What is the Subaru Love Promise?

Subaru and our retailers believe in making the world a better place and the Subaru Love Promise is our vision of respecting all people. This is our commitment to show love and respect to our customers and to work to make a positive impact in the world.

The Subaru Love Promise Community Commitment

We believe in being a positive force in something bigger. And it all starts right here in our community. Not just by our donations, but by our actions.

That's why we stay true to our Love Promise Community Commitment by partnering with a wide variety of community nonprofits and charities.

Every year, we join hands with our owners in the "Share the Love" event, giving back to our community-a community that's given so much to us.

So, every day, we strive to ensure our love is felt not just by our customers, but by all in our community. We do this because we feel it is the right thing to do.

We are proud to participate in the Love Promise Community Commitment. We're grateful, not only to be a part of our community, but to serve and support the causes and passions that are closest to our hearts, right here in our neighborhood.

All of the organizations we support have one thing in common: the unwavering dedication to improve the world and the lives of ­its people.

Subaru Loves Pets

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Subaru Loves the Earth

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Subaru Loves Learning

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Subaru Loves to Help

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Subaru Loves to Care

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Whether they live in our homes or in the wild, Subaru is committed to keeping all animals safe and healthy.

A partner since 2008, Subaru has donated close to $14 million to the ASPCA and helped support nearly 1,000 pet adoption events, resulting in more than 11,500 adoptions to date.


Loving the environment means more than loving the great outdoors. It means working to preserve it.

Over a decade ago, Subaru became the first U.S. auto manufacturer to become zero-landfill, and now, in collaboration with the National Park Service and the National Parks Conservation Association, Subaru is leveraging that same environmental expertise to help the National Parks reach zero-landfill too.


It’s our goal to make the pursuit of knowledge available to as many minds as possible.

Total donations to teachers: $92,233
Over 200 teachers adopted
More than 15,000 students impacts


In a perfect world, hunger would be history and hope would be commonplace. We believe a perfect world is possible.

Subaru and Meals on Wheels America worked together to make volunteering easier, by launching a tool called the Meals on Wheels Online Volunteer Drive.


We should all have a chance to lead a healthy life. We’re aiming to give as many people that chance as we can.

Subaru has donated more than $4.5 million dollars to
Make A Wish, helping to grant 610 wishes in the U.S.

How is O'Steen Subaru of Valdosta dedicated locally to the Love Promise?

Our Love Promise can be seen in various partnerships with local charities and non-profits. We're grateful for the opportunity, not only to be a part of our community, but to serve it as well.

The Humane Society of Valdosta/Lowndes County, B.A.R.C Humane Society
Annettee Howell Turner Center for the Arts
Boys and Girl Club Valdosta, The Community Foundation of South Georgia, Second Harvest
Horizons Community Solutions

 Subaru Love Promise Heart

Love Promise Stories from O'Steen Subaru of Valdosta

Subaru and O'Steen Subaru of Valdosta believe in making a positive impact on the communities in which we live and work. We uphold that belief through our Love Promise Community Commitment. Every month, we select inspiring stories from customers and partners from around our area who strive to support our collective commitment and feature them here

Subaru and LLS Support Cancer Patients  –  Sydney T

On June 25, 2019, The Leukemia & Lymphoma Society - Georgia Chapter and O’Steen Subaru of Valdosta had the pleasure of delivering 80 blankets to the Pearlman Cancer Center as part of the Subaru Loves to Care program. Chip and Megan O’Steen, Jason Archer, and the staff of O’Steen Subaru of Valdosta delivered these comforting gifts along with personalized messages of hope written by the customers and staff of O’Steen Subaru of Valdosta.This incredible act of generosity was warmly received by the Pearlman Cancer Center staff who were thrilled to distribute these comforting gifts to their patients. It was truly amazing to see how many staff were able to come down to receive the donation and take a picture with the O’Steen Subaru Team. LLS is proud to partner with Subaru to spread hope, love and warmth to those fighting cancer, across the country and right here in the Valdosta, Georgia community. Many thanks to everyone at O’Steen Subaru of Valdosta and the Pearlman Cancer Center, not only for a memorable day, but for supporting LLS’s mission to cure blood cancers and improve the quality of life of patients and their families.

O'Steen Subaru - Title Sponsor of Valwood Auction  –  Joanna N

O’Steen Subaru of Valdosta once again graciously agreed to be the title sponsor of Valwood’s Spring Auction. The Valwood Spring Auction was held on Saturday, March 9th on Valwood’s campus. Guests gathered in the “Emerald City” to bid on silent and live auction items while enjoying a delicious dinner and live entertainment. All proceeds raised were used to further enhance the learning environment at Valwood. Valwood School is an independent college preparatory school located in Hahira, Georgia and serving Pre-Kindergarten through High School students from all over the Southeast. On behalf of the Valwood Parents Association, I would like to thank O’Steen Subaru of Valdosta for their continuous and generous support of our school. They have been the title sponsor of Valwood’s Spring Auction for consecutive years and we are sincerely grateful for their support.

Valdosta Junior Service League  –  Bonnie S

O’Steen Subaru was the title sponsor for the Valdosta Junior Service League’s Merry Marketplace event. The Valdosta Junior Service League (VJSL) is an organization of more than one hundred women who are dedicated to promoting volunteerism, developing the potential of women, and improving the community through the interaction of organizations in Valdosta that are in need of service. Through their generosity as a sponsor, O’Steen Subaru helped the VJSL raise thousands of dollars at the event to go back to the Valdosta community through organizations that we support such as House of Hope, The Haven, Habitat for Humanity, Children’s Advocacy Center, and many more! Their continued support of the VJSL and other Valdosta organizations shows they are much more than a car dealership; they truly care about this community and the people in it!!

Quintessential Customer Care  –  Bernard G

In early November while on route to Florida for our first Snowbird road trip from Ontario, Canada we encountered a traveler’s nightmare as disheartening signs of car trouble became alight in our Outback’s dashboard just as we hit traffic hour in Atlanta. It was late Sunday and no dealerships were open in the area. We managed to find O’Steen Subaru online, called the service manager while continuing to white-knuckle our way to our hotel in Warner Robbins. Early Monday morning we left the hotel at 7:30 to drive to O’Steen’s in Valdosta, Georgia, even though we didn’t have an appointment. Shortly thereafter we got a call from Ben Wilson, the parts & service director. He got our anxiety-filled call from the day before and immediately reached out to calm us down and give directions to the dealership first thing that morning. Upon arrival, Ben took control and explained what they would do. In the mean Charley LaMontagne made us feel like we were with family as she gave our pup a bowl of water and a Subaru plush toy. She also hovered around us offering water and coffee while we waited. After a couple of hours, Ben and Barry, the service technician, took the time to explain the situation to me and what they did to address it. It was like talking to friends who genuinely cared about us. We left the dealership a lot calmer than we had arrived thanks to the O’Steen Subaru service team. But that’s not the end of this indoctrination to our first road trip. On Tuesday, Ben called us in Florida to make sure that all was in order and that we had arrived safely. The service that we experienced at O’Steen Subaru under Ben’s leadership is unprecedented in my experience as a consumer and retired executive in world-class service-oriented companies and know excellence when I see it. We are eternally grateful to Ben and everyone at O’Steen’s. Thank you.

Subaru Delivers Warmth and Hope to Cancer Patients  –  Audrey S

O'Steen Subaru of Valdosta has a heartwarming realtion to cancer. Jason Archer from Subaru shared that every member of their team has been touched by cancer so getting involved through the Loves to Care Program is very important to them. They were so elated to partner with The Leukemia & Lymphoma Society (LLS) to help bring hope and warmth to cancer patients. Chip O’Steen, the general manager, has a father who was recently diagnosed with cancer and underwent surgery and is now doing well. Chip O’ Steen went above and beyond, not only supporting the Pearlman Cancer Center of Valdosta with the blankets and craft kits, but also providing a luncheon for the staff. The Subaru representatives of O’Steen Subaru of Valdosta were able to personally give the blankets to patients who were at the center for treatment. Local news stations, The Valdosta Daily News and WTVM, covered the blanket delivery. The patients truly felt a personal touch with the blanket delivery and a connection with Subaru that they will never forget. Thank you to Subaru and The Leukemia & Lymphoma Society for the 3rd consecutive year to help patients in need through the Loves to Care program.

Special Olympics Georgia's Toast to Titletown  –  Liz S

Special Olympics Georgia hosted its 9th Annual Toast to Titletown on Saturday, September 16th, 2017. It was held at The Patterson in downtown Valdosta GA. Guests enjoyed a great silent auction, food and drinks, live music, and speeches by local Special Olympics athletes. All benefits went to Special Olympics Georgia and the athletes we serve, including 605 in Lowndes County and 27,115 in the state of Georgia. Special Olympics Georgia is a non-profit sports organization that serves individuals with intellectual disabilities so they can show their skills in abilities in 25 different sports in competitions year round. In 2017, Special Olympics Georgia was proud to partner with O'Steen Subaru of Valdosta as the Touchdown Sponsor for Toast to Titletown. We truly appreciate their support for our organization and athletes. We look forward to this partnership in years to come. Thank you so much!

Subaru Loves To Care For Cancer Patients  –  Chantal R

O’Steen Subaru and The Leukemia & Lymphoma Society – Atlanta Chapter partnered to bring Subaru blankets and care-kits to the Pearlman Cancer Center in Valdosta, GA. While we were not able to directly meet patients, the awesome chemotherapy nurse team at Pearlman was present. Jason Archer and Chip O’Steen from O’Steen Subaru of Valdosta joined us for the delivery. O’Steen Subaru chose the Pearlman Cancer Center to support and remarked that Subaru Cares provided them with a wonderful opportunity to help cancer patients in their community. We thank Subaru for this amazing opportunity!

Subaru Loves To Care For Cancer Patients  –  Chantal R

O’Steen Subaru and The Leukemia & Lymphoma Society – Atlanta Chapter partnered to bring Subaru blankets and care-kits to the Pearlman Cancer Center in Valdosta, GA. While we were not able to directly meet patients, the awesome chemotherapy nurse team at Pearlman was present. Jason Archer and Chip O’Steen from O’Steen Subaru joined us for the delivery, and while he is not personally connected with the cancer center itself, Chip remarked that Subaru Cares provided them with a wonderful opportunity to help cancer patients in their community. We thank Subaru for this amazing opportunity!

O'Steen Subaru Supports James Eunice Charity Fund  –  John E

O'Steen Subaru supported the James Eunice Charity Fund through the Subaru Share the Love Campaign, and donated over $3800 to the foundation. In addition to the donation, O'Steen provided additional publicity for the foundation throughout the campaign which helped raise awareness of the foundation. O'Steen's also helped support the foundation's fundraising event at Sam's Club in February of this year. At the Share the Love check presentation, they also presented three items to be included for the TCT7 Swim Silent Auction event. Their support through the campaign and continued support for the foundation helped enable the foundation to present 85 $500 scholarships to graduating seniors from 19 schools for the class of 2017. Chip and Megan O'Steen, Jason Archer, and the entire O'Steen team have been a blessing to the foundation, and especially to us as James' parents, as they help us to continue to share James' life and legacy of faith and love.

O'Steen Subaru Fights Cancer in South Georgia!  –  Diane F

Cancer scares everyone, and especially the people of South Georgia where the cancer rates are extraordinary and the suffering is great. But O'Steen Subaru of Valdosta is making a difference by joining the fight against cancer in our region! O'Steen Subaru was a major sponsor of the 2016 "Night for Hope", the annual fundraiser for the Cancer Coalition of South Georgia. The Cancer Coalition - a local nonprofit - provides health navigators, primary care and cancer screenings, helping men and women who otherwise would not receive the care they desperately need. The Coalition also serves the community with vital education and outreach, tobacco control, research to reduce cancer risks, and support for patients and survivors. With such tremendous need, the Cancer Coalition simply could not do its critical work without the involvement of local businesses. O'Steen Subaru of Valdosta, Georgia is a role model for not only becoming "involved", but more than that, for being a leader in improving the community. Their strong support benefits their employees, their customers, and everyone that lives and works here. Most people go through their entire lives never being able to say that they saved someone else's life, but Chip O’Steen and Jason Archer and their team can be assured that their support has not only improved, but actually saved, HUNDREDS of lives. Highlight and right click the following link to see our team in action:

LPE PTO 2015 Fall Festival  –  LPE P

Lake Park Elementary PTO spends a bunch of time throughout the year putting on different fundraising events or doing catalogue fundraisers to benefit the students at LPE. The PTO Board and members are volunteers who put 100% of the funds raised into the school by purchasing new and fun education tools. Our Main Event is our annual Fall Festival. This is the biggest and most lucrative fundraiser the LPE PTO puts on each year. This year, O'Steen Subaru of Valdosta sponsored one of our booths, Drive for $5. This is a very unique booth! O'Steen Subaru of Valdosta brought out 2 cars from their lot and allowed any licensed driver with a Valid Driver's License to test drive one of the cars they brought around our track. For every driver that test drove a car, they donated $5 to our school. We can't thank them enough for their involvement with our school and the children's education! What an amazing group of folks we have here in our community! Thank you O'Steen Subaru of Valdosta!

Second Annual BARC Ball a huge sucess  –  Anne A

BARC Humane Society, a non-profit animal rescue organization, held its Second Annual BARC Ball Saturday, October 3, 2015 in the Valdosta State University Ballroom. It was a huge success for the animals, raising over triple the proceeds of our inaugural event. BARC sends a huge thank you to O'Steen Subaru for their generous platinum level sponsorship. O'Steen also provided courtesy transportation to and from the VSU parking garage to the Student Union, which greatly aided the elderly, handicapped and high heeled guests. BARC sends a huge thank you to all who attended, sponsored and donated items for our event and look forward to many more years of a successful partnership.

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